POSITION

Operations Manager

REPORTS TO

Executive Director

DESCRIPTION

The French Cultural Center is looking for a dynamic and organized Operations Manager to oversee the general operations of the Center, which include facilities, IT and reception. He/she will also be directly responsible for the overall administration and coordination of the human resource function.

This is a full-time position.

RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HUMAN RESOURCES
  • Maintain knowledge of industry trends and employment legislation and ensure the organization's compliance.
  • Communicate changes in the organization's personnel policies and procedures and ensures that proper compliance is followed.
  • Oversee the obtaining of work visas, as required.
  • Manage health plan, retirement, and disability and life insurance benefits.
  • Maintain personnel and confidential records, paid and unpaid time-off records.
  • Assist with onboarding and termination processes.
  • Coordinate workers’ compensation.
  • Recommend, evaluate and participate in staff development for the organization.
  • Review and update staff handbook.


INFORMATION TECHNOLOGY
  • Ensure users are provided support. Fix minor problems on the spot.
  • Coordinate with IT consultant, negotiate solutions with external vendors.
  • Ensure day-to-day maintenance of user e-mail and network accounts.
  • Oversee implementation and execution of new/upgraded information systems via well-defined plans including procedures, deadlines, and accountability, developed in collaboration with IT consultant.
  • Stay abreast of trends and regulations to ensure effectiveness and compliance.
  • Conduct user training on an as-needed basis.
  • Responsible for technology bills.


FACILITIES
  • Support the Executive Director in overseeing current renovation (contracts, construction manager’s work).
  • Supervise Facilities Coordinator.
  • Prioritize facilities requests and assist with special projects planning.
  • Responsible for facilities bills.
  • Respond to alarm calls.


ADMINISTRATIVE TASKS
  • Supervise the reception staff, coordinate scheduling and recruitment of full-time and part-time receptionists in collaboration with Head receptionist.
  • Manage Board of Trustees meetings; track planned attendance at the meetings; set up for and breaks down from the meetings; order, receive and set up food and/or beverages for meetings as appropriate; take minutes of meetings as requested; distribute minutes and other documents to meeting attendees as requested.
  • Assist the Executive Director as requested.

All other duties as assigned.

QUALIFICATIONS

REQUIRED
  • Bachelor's degree and 3 years related experience or training, or equivalent combination of education and experience.
  • Complete fluency in French and English (oral and written).
  • Understanding of French formal and diplomatic protocol.
  • HR training and/or experience.
  • IT training and/or experience.
PREFERRED
  • SHRM Certified Professional (SHRM-CP) credential.
  • Familiarity with legal contracts, ability to comment and suggest edits.

COMPETENCIES

  • Strong written and oral communication skills in French and English. Business Acumen.
  • Ability to organize and manage multiple priorities & tasks.
  • Problem analysis and problem resolution at both a strategic and functional level.
  • HR Expertise.
  • Ability to keep confidential information.
  • Employee training and development.
  • Global & cultural awareness.
  • Ability to think ahead and plan over a 12-24 month time span.

COMPENSATION

$52,000.00 to $56,000.00

DEADLINE TO APPLY

February 20, 2020.

HOW TO APPLY

Complete the form below. No phone calls please. Due to the high number of applicants we receive, only those selected for an interview will be contacted.

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