Operations Manager


Executive Director


The French Cultural Center is looking for a dynamic and organized Operations Manager to oversee the general operations of the Center, which include facilities, IT and reception. He/she will also be directly responsible for the overall administration and coordination of the human resource function.

This is a full-time position.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Maintain knowledge of industry trends and employment legislation and ensure the organization's compliance.
  • Communicate changes in the organization's personnel policies and procedures and ensures that proper compliance is followed.
  • Oversee the obtaining of work visas, as required.
  • Manage health plan, retirement, and disability and life insurance benefits.
  • Maintain personnel and confidential records, paid and unpaid time-off records.
  • Assist with onboarding and termination processes.
  • Coordinate workers’ compensation.
  • Recommend, evaluate and participate in staff development for the organization.
  • Review and update staff handbook.

  • Ensure users are provided support. Fix minor problems on the spot.
  • Coordinate with IT consultant, negotiate solutions with external vendors.
  • Ensure day-to-day maintenance of user e-mail and network accounts.
  • Oversee implementation and execution of new/upgraded information systems via well-defined plans including procedures, deadlines, and accountability, developed in collaboration with IT consultant.
  • Stay abreast of trends and regulations to ensure effectiveness and compliance.
  • Conduct user training on an as-needed basis.
  • Responsible for technology bills.

  • Support the Executive Director in overseeing current renovation (contracts, construction manager’s work).
  • Supervise Facilities Coordinator.
  • Prioritize facilities requests and assist with special projects planning.
  • Responsible for facilities bills.
  • Respond to alarm calls.

  • Supervise the reception staff, coordinate scheduling and recruitment of full-time and part-time receptionists in collaboration with Head receptionist.
  • Manage Board of Trustees meetings; track planned attendance at the meetings; set up for and breaks down from the meetings; order, receive and set up food and/or beverages for meetings as appropriate; take minutes of meetings as requested; distribute minutes and other documents to meeting attendees as requested.
  • Assist the Executive Director as requested.

All other duties as assigned.


  • Bachelor's degree and 3 years related experience or training, or equivalent combination of education and experience.
  • Complete fluency in French and English (oral and written).
  • Understanding of French formal and diplomatic protocol.
  • HR training and/or experience.
  • IT training and/or experience.
  • SHRM Certified Professional (SHRM-CP) credential.
  • Familiarity with legal contracts, ability to comment and suggest edits.


  • Strong written and oral communication skills in French and English. Business Acumen.
  • Ability to organize and manage multiple priorities & tasks.
  • Problem analysis and problem resolution at both a strategic and functional level.
  • HR Expertise.
  • Ability to keep confidential information.
  • Employee training and development.
  • Global & cultural awareness.
  • Ability to think ahead and plan over a 12-24 month time span.


$52,000.00 to $56,000.00


March 1, 2020.


Complete the form below. No phone calls please. Due to the high number of applicants we receive, only those selected for an interview will be contacted.

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