TIMINGAs we begin offering curbside pickup, we’ve decided to offer pickup on a weekday and a weekend day. To begin with, please choose to schedule your pickup for Wednesdays, using the following guidelines.
FOR WEDNESDAY PICK UP
If you are interested in picking up your items on Wednesday afternoon between noon and 1:30PM or 3PM and 5PM, holds will need to be placed by 5PM on the preceding Monday.
After the library team receives your hold requests, a pickup time will be arranged by email for available resources on Tuesday, when you will be directed to an online Sign Up Genius form to select your pickup time.
When you receive the email to schedule your pickup, please also let library staff know if you’d like to purchase a $5 tote bag to help support the Center (and contain your holds!). Our totes have been quarantined inside of the Center with the books. If you would rather pick up the books without a tote, please note that library staff are taking every precaution for your and their own safety. Staff will be wearing face masks and gloves, respecting social distancing, washing their hands frequently, and taking their temperatures before each shift.
PLACING A HOLDPlacing a hold on an item can be done using the library’s online system, KOHA. This site can be found using this direct link or clicking the following on our website:
In KOHA, you can login using your Center-created username and password. Your username is your first initial followed by your last name (ex: John Doe would be jdoe) and your password is automatically set to the last four digits of the number on your membership card.
Please contact firstname.lastname@example.org if you need assistance resetting your account information.
If you already know the title or author that you would like to check out, you can type this information in the search bar at the top of the page.
The search can then be refined using the tags to the left of the search results.
Once you’ve found the title you’d like to request, you can place a hold directly using the “Place hold” clickable text under the star rating system or by clicking into the item’s record. If you choose the second option, your screen should look like this:
From this page, you can click “Place hold” at the top of the column to the right, housed in the gray text box.
Using either method will take you to a confirmation page. This page will say “Confirm holds for: FIRSTNAME LASTNAME (00000xxxx)
When you click “Confirm hold,” KOHA will take you to your list of placed holds. This list will mark your holds as “pending” until they are checked out to you on the day you choose to pick them up.
If you would like the librarian’s help to place your first hold, please contact email@example.com to set up a time for a Zoom call.
PICKING UPWhen you are 5 minutes away from the Center on the Wednesday that you have signed up to pick up your holds, please call the library at (617) 912 - 0417. The librarian will place your books (in a stack or tote bag, if you opt to purchase one. This can be done by leaving $5 in an envelope taped to the pickup table or with a credit card over the phone before picking up your materials) on a table outside of the Center’s front doors at 53 Marlborough Street. When you see the librarian go back inside, please come and pick up your materials.
Items checked out using curbside pickup will be subject to our normal lending periods and fines. Books will be available for a period of 3 weeks, with one automatic renewal for items that have not been placed on hold by another patron. DVDs and games will be available for 2 weeks with no renewals. Books returned late will be charged $0.10 per day, per item. DVDs returned late will be charged $1 per day, per item. A note with this reminder will be included with your materials.
CONTACTLESS RETURNSThe door to our 300 Berkeley St. entrance will be left open on Wednesdays (if you’ve volunteered for Bastille Day with us in the past, you’ll recognize this entrance as where we welcome volunteers). If you have items to return, please do so between 10AM and 5PM, leaving your returns in the vestibule. A librarian will be on site to place your books in quarantine for two weeks inside the building. After they’ve been quarantined, library staff will check in the returned items with the prorated date of when you dropped them off, meaning they will not have fines.
Please email firstname.lastname@example.org should you have any questions about this process.